Sales Manager
Job No:
GRC515
Location:
Oshawa
Do you enjoy being part of a team who believes that together, they can achieve remarkable things?
Do you want to work in a culture where people take care of people?
Do you want a chance to make a difference in people’s lives?
Do you value the opportunity to grow and learn?
www.winchesterglen.ca
Sales Manager for Winchester Glen (Full Time)
If you are an enthusiastic team player who has a passion for working with seniors, we want to hear from you!
This is a challenging opportunity in Sales and will need someone who can handle the preparation and launch of a brand-new retirement home in Oshawa. You will be responsible for sourcing the very first residents of Winchester Glen Retirement Residence, as well as developing external business partners.
As Winchester Glen is still actively in the construction phase, some time will be spent in a satellite office at our sister site, Harmony Hill.
Position Summary
The Sales Manager is responsible for providing outstanding customer service in generating sales from individuals, referral groups and organizations. They must demonstrate exceptional understanding of seniors, product knowledge, report/lead base management, and current competitive intelligence. Ability to develop and maintain referral relationships and exceptional sales skills, are key position responsibilities. As the main representative of Winchester Glen Retirement Residence, you will be the first point of contact for all potential residents and their families providing exceptional customer service throughout the sales journey, while demonstrating the company's values, The Greenwood Way.
Qualifications:
Post-secondary education with experience in business administration or communications or equivalent sales experience. Excellent analytical, verbal and written communication skills in English are required. Strong communication and interpersonal skills are key to your success in this role. Organizational abilities and initiative are essential. Proficiency with office systems (phone, computer, fax, copiers, word, excel database management, CRM systems Enquire etc.). Must possess a valid Ontario driver’s license and provide a vehicle to perform the duties of this position. Must be flexible to work evenings and weekends in order to provide excellent service for our prospects.
Manage and Perform Sales
• Maintain solid knowledge of products and services offered by Winchester Glen Retirement Residence.
• Develop and nurture database, keeping succinct and accurate data within the CRM. (Enquire).
• Identify and initiate contact with existing and potential clients.
• Schedule daily dedicated time to work on Prospect Lead-Management
• Experience in developing and implementing sales plans
• Ensure retirement home shows well at all times and is tour ready.
• Work with prospects from initial inquiry through move in, ensuring that exceptional customer service is delivered at all stages.
• Provide alternatives and form creative solutions for all client inquiries
Selling Skills
• Explain and demonstrate the stages of the selling process (relationship building, planning the sales call, identifying priorities, relating and reinforcing benefits, feedback loop, demonstrating capability).
• Effective and timely tracking of each prospect from initial inquiry to final outcome.
• Ensure all team members understand the sales process and how their role has an impact.
• Follow-up on leads in a timely manner and bring a sense of urgency to the Sales process.
• Maintain awareness of all marketing strategies and tactics both internally and with competitors.
• In collaboration with the team, develop and implement sales and marketing strategies.
• Attend trade shows, conferences to create awareness, promote our products and services, and understand individual customer needs and market trends.
• Analyze statistics to determine forward strategy and keep the pipeline full.
Manage Relationships
• Develop and maintain good relationships with existing and potential prospects, their family, friends and all referral sources.
• Develop and maintain effective working relationships with Winchester Glen team members.
• Effective verbal and written communications skills are required to communicate with individuals of varying levels of education and diverse backgrounds.
• Build a trusting relationship with all prospects, assisting them to identify and understand their true needs.
In addition to a competitive wage, you will find Greenwood offers thoughtful employee perks; from employee discount programs & team building fun to opportunities for education and growth.
Greenwood Retirement Communities is committed to accommodating applicants with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. Please notify Greenwood Retirement Communities if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation Greenwood Retirement Communities will work with you to determine how to meet your needs.